Buyer Payments
Payment Methods
Learn how payments work on Inveniire, how orders are processed through Stripe, what happens after checkout, how the 48-hour buyer response window works after delivery, and how refund requests are handled after completion.
Stripe-powered payment
Clients are redirected to a secure checkout page to complete payment.
48-hour response + completion flow
After delivery, the buyer has 48 hours to respond. If no response is received, the order auto-completes through the platform flow.
10 days after completion
Clients may submit a refund request within 10 days after the order is completed.
How Payments Work
A simple overview of how buyers pay for services on Inveniire.
Agree to the order terms
Orders on Inveniire are based on the agreed terms between the client and provider, including scope, price, timeline, and any revisions or delivery expectations that form part of the accepted offer.
Complete checkout through Stripe
When the buyer is ready to proceed, they are redirected to a secure Stripe checkout page to complete payment for the order.
Provider delivers the work
After payment is successful, the order moves forward through the platform. Once the provider delivers the work, the buyer has a 48-hour window to review it and respond.
Completion and post-completion refund window
If the buyer does not respond within 48 hours after delivery, the order auto-completes. Once the order is completed, the 10-day refund request window begins.
Held Payment Protection
How funds move after the buyer pays.
Inveniire uses a held-payment flow for platform orders. Once a buyer pays, the payment is processed securely and held as part of the booking process instead of being released immediately.
After the provider delivers the work, the buyer has 48 hours to review and respond. If the buyer does not respond during that period, the order auto-completes through the platform flow.
Once the order is completed, a 10-day refund request window begins. If no eligible dispute or refund issue changes the outcome, payout is then released automatically through Inveniire’s payout system.
Buyers should review the agreed order terms carefully before paying, since payment confirms the accepted order details between the client and provider.
Refunds and Order Issues
What happens if the delivered work does not match the agreed terms.
If a provider does not deliver the service according to the agreed order terms, the client may submit a cancellation or refund request through Inveniire.
After the provider delivers the work, the buyer has 48 hours to respond. If the buyer does not respond, the order auto-completes. Once the order is completed, clients may submit a refund request for up to 10 days after completion if they believe the delivered work did not match the agreed scope, contract, or order terms.
Refund and cancellation requests are reviewed by Inveniire’s support team. Decisions are based on the accepted order terms, platform messages, submitted evidence, delivery history, and the overall facts of the case.
Refund requests may be approved when:
- The delivered work does not match the agreed order terms
- The provider failed to deliver what was accepted in the offer
- The submitted evidence supports the buyer’s claim
Refund requests may be denied when:
- The work was delivered as agreed
- The claim is not supported by the messages or evidence
- The request does not meet Inveniire’s policy requirements
Supported Checkout Methods
Payment options depend on Stripe, and we may update supported methods as Inveniire grows.
Inveniire’s checkout is powered by Stripe. The payment methods shown to buyers depend on the payment methods enabled in Stripe and the specific checkout conditions for that transaction.
This may include:
- Major credit and debit cards
- Eligible digital wallet options
The payment methods shown at checkout are subject to change based on platform updates and checkout conditions.